Citibank gives customer the runaround after $45K fraud dispute was filed

Dear John: For more than three months I have been involved in a fraud dispute with Citibank Mastercard for the amount of $45,500. There were six consecutive fraudulent charges of between $7,500 and $8,000. Citi has given me the runaround, pretending to investigate these unauthorized charges put through Square, an internet service, to my Citi...